Can I return my order if I redeemed rewards points for a discount?

Yes. Returns are not affected by using points.

The points your earned will be deduced from your account points balance. Any points you spent (on a reward used on the order) will be returned to your account points balance. Points will only be returned for the relevant amount returned against the original order.

I earned points/VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you redeem 200 points towards a £100 purchase that you decide to return, the £90 balance will be refunded and the £10 reward credit will be deposited back into your rewards account as points.