FREE standard delivery to a UK address if you spend £100.

STANDARD UK DELIVERY in around 3 - 5 working days, costs £4 if you spend under £100.

EXPRESS UK DELIVERY in 1 - 2 working days is available for an EXTRA £2.50. You can select this upgrade during the checkout. You need to order by 3:00pm for express delivery (Monday to Friday).

We don't dispatch or deliver over the weekend, or on UK bank holidays (see dates below)**

We will send you an email to confirm that we have received your order and a second email once we've dispatched it. The second email will contain details of the courier we've used and your tracking details.

Standard delivery normally takes around 3-5 working days via Royal Mail's tracked service. You'll get an email from Royal Mail the day it's due to be delivered. We quote 3-5 days as the typical delivery time, which we constantly monitor, and find that the vast majority of orders are delivered within 3 working days. However, in exceptional circumstances, it can take up to 14 working days for Royal Mail to deliver. If you miss your Royal Mail delivery, you can re-arrange delivery or pick it up from your local depot; please ensure you do this within 14 days or it will be returned to us.

Express delivery takes 1-2 working days and is via UPS to most UK addresses, and Royal Mail Tracked 24 to remote/non-mainland postcodes (list below). Express deliveries may require a signature on delivery. They will usually be delivered during the working day (8am until 6pm but may be later at busy times such as after Black Friday). If you're not in, we ask them to leave it with your next door neighbour if possble, but this is at the drivers discretion. If you don't want this to happen, please let us know before we ship your order. 

All our couriers use texts and/or emails to notify you about your delivery. If you're out, they will leave instructions via a card or email/text message to re-arrange delivery, or details on how to collect it from your local collection point. Please ensure you do this within 7 days or your parcel will be returned to us.

Need to re-arrange a delivery? All our couriers use email to send you delivery notifications. These emails also contain details on how to schedule an alternative delivery date, arrange a delivery to a collection point or re-attempt a delivery. 

** We're not shipping on the following UK bank holidays in 2025: 1st+2nd Jan, 18+21st April, 5th+26th May, 25th Aug, 25th+26th Dec

Express delivery to these remote postcodes is via Royal Mail Tracked 24: AB36-AB38, AB55-AB56, BT1-BT99, CX99, D1-D99, GL65, GX99, HS1-HS9, IM1-IM99, IV1-IV99, KA27-KA28, KS24, KW1-KW17, PA20-PA88, PH18-PH50, TR21-TR25, ZE1-ZE3

(for GY and JE postcodes see international)

Please note, we are unable to deliver to a PO Box or BFPO address. Please supply a physical street address.

While we do everything in our power to dispatch your order for delivery within the time frames quoted above - sometimes things happen - road works, bad weather, systems failures, traffic accidents etc. This means that in exceptional circumstances, delays can occur for reasons outwith our control and therefore delivery times cannot be guaranteed. If your express delivery arrives late because of a failure of the courier, we'll refund the additional charge you paid for that delivery service.

The information on this page relates to product prices only. Delivery costs and gift vouchers don't count towards your purchase total.

Still need help? Please feel free to get in touch.