Our rest of world store offers delivery to the following countries:

£10 DELIVERY to Guernsey and Jersey in around 3-5 working days.

£15 DELIVERY to Gibralter, Norway and Switzerland in around 5-7 working days.

£20 DELIVERY to Australia, Canada and New Zealand in around 5-7 working days.

£25 DELIVERY To Hong Kong, Japan, Montenegro, Saudi Arabia and Singapore in around 5-7 working days.

Remote/island locations may cost more. Price displayed during checkout.

We will send you an email to confirm that we have received your order and a second email once we've dispatched it. The second email will contain details of the courier we've used and your tracking details.

Please read this page fully, as it contains important information about delivery.

NOTES: Remote/non-mainland addresses will normally take longer to deliver than estimated delivery times, and may be subject to delivery surcharges (as defined by our couriers). The delivery price will be displayed in the checkout. 

All international delivery prices are based on a maximum size/weight for your order of one box weighing up to 10kg (weighed volumetrically) which is around 10 pairs of jeans/shirts/jumpers, or 4-5 hoodies, or 2 suits/jackets/dressing gowns or 2 pairs of shoes. If you order more than this, we'll contact you with a revised delivery price before we ship your order. 

Our daily dispatch time is 15:00 (UK time). Orders placed after this time will be dispatched the following working day, and orders placed after the cut-off time on Friday will be dispatched on Monday. All days quoted are working days (Monday to Friday - excluding bank holidays) - we don't dispatch over the weekend or on UK bank holidays (see below for a list of dates below)*. 

All times are GMT/BST.

Delivery times are estimates based on information supplied by couriers and aren’t guaranteed.

Please only use English ISO standard characters in your address. While our site supports international languages, many carriers don't which may cause addressing issues.

BEFORE YOU PLACE YOUR ORDER, please make your credit card company aware that you're going to place an online order with a UK company, as many card companies block international transactions by default. If your card is declined this will be the reason why, and you'll need to contact your bank and ask them to have the block lifted.

Your order is tracked for your peace of mind, and will require a signature upon delivery. It's our policy to ask couriers to leave with a next door neighbour if you're not home, but this can't be guaranteed as different couriers have different policies in different countries. If you don't want to this to happen, please let us know before we ship your order.

* We're not shipping on the following UK bank holidays in 2025: 1st+2nd Jan, 18+21st April, 5th+26th May, 25th Aug, 25th+26th Dec

Please note, we are unable to deliver to a PO Box or APO/FPO address. Please supply a physical street address.

A few important notes about international deliveries:

# All our Rest of World prices (except Norway) exclude Sales Tax. You may be subject to import duties and taxes that are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information if you're unsure about importing goods into your country.

25% VAT is payable during the checkout for customers in Norway, so your order can then be cleared under the Norwegian VOEC scheme, with no further VAT or duties payable on arrival.

Should you miss your delivery, you should contact the carrier immediately to re-arrange, as it will normally be returned to us around 7 days after to first delivery attempt. Any costs incurred by us in recovering a failed or refused delivery, such as return shipping fees and customs charges will be deducted from any refund. It may not be cost effective to return the item to the UK, so the courier may donate the item to charity if uncollected.

Need to re-arrange a delivery? All our couriers use email to send you delivery notifications. These emails also contain details on how to schedule an alternative delivery date, arrange a delivery to a collection point or re-attempt a delivery. 

While we do everything in our power to dispatch your order for delivery within the time frames quoted above - sometimes things happen - road works, bad weather, systems failures, traffic accidents etc. This means that in exceptional circumstances, delays can occur for reasons outwith our control and therefore delivery times cannot be guaranteed.