We can only change an order for a short time after you place it.

When you place an order, we'll request the value of your order from your bank, and can't change that value later.

This means it's not possible to add an item to your order once it's complete, and we'll need to take a new payment from you for additional items.

Please contact us immediately by replying to your order confirmation email if you need to change your order. Once an order has been sent to the warehouse, or it's been dispatched, it's not possible to change it, and it will need to be returned once it's arrived.